Author: <span>Dave Hamel</span>

Just when you thought banks couldn’t sink lower

Bank’s suck.  No seriously they do.  They are behemouth organizations that are slow to change, don’t give a shit about their customers, and are inherently dishonest.  All one has to do is look at the current financial mess they have gotten themselves into to see that they were doing something …

Just when you thought banks couldn’t sink lower

Bank’s suck.  No seriously they do.  They are behemouth organizations that are slow to change, don’t give a shit about their customers, and are inherently dishonest.  All one has to do is look at the current financial mess they have gotten themselves into to see that they were doing something …

Metrics are not a substitute

Andrew Chen posted this interesting piece on A/B split testing: http://andrewchenblog.com/2009/03/02/does-ab-testing-lead-to-crappy-products/ which in turn caused someone in my twitterverse, to comment that metrics are not a substitute for strategy.  And he is correct, however metrics can tell you whether your strategy worked or not.  They can also help identify gaps in …

Random photos

I am going to leaving my current position at Critical Mass (the word has finally been released). However I though I would share the images I have collected over the past year or so. What the hell did batman do? I swear I have worked with this guy. How fucking …

Perception colors everything

While this isn’t exactly an earth-shattering observation, I have noticed how perception colors everything.  It reminds me of a song on Sesame Street – “that’s about the size”. If you notice in our media the enemies are “killed” or “eliminated” while our soldiers are “slain”.  The terminology is different because …

An old solution to a new medium

You know what web analytics needs?  Open source! Open Source has a wide array of benefits.  First, it forces standards.  Now the WAA is hard at work in standardizing definitions, but the output is only half the challenge.  Browsers are mostly standardized (come-on IE!) and so the missing link is the data collection package. Standardized …